Journals Information
Universal Journal of Public Health Vol. 13(6), pp. 1536 - 1545
DOI: 10.13189/ujph.2025.130613
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Comparison of Pregnant Women's Satisfaction with Maternal Health Services between Urban and Rural Primary Health Centers in Abuja, Nigeria
Duro C Dolapo 1, Jamila Musa 1, Temitope Kayode 2,*, Dan A Gadzama 1, Ayebatari Lawson 3, Ibraheem S Abdulraheem 4, Mallika Singh 2, Emily Lamunu 5
1 Department of Community Medicine and Public Health, Nile University of Nigeria, Nigeria
2 Department of Public Health, New York Medical College, USA
3 Malaria Control and Elimination Partnership for Africa, PATH, Abuja, Nigeria
4 Lagos State University of Science and Technology, Ikorodu, Lagos, Nigeria
5 Hearth Inc. Boston, MA, USA
ABSTRACT
Background: Maternal satisfaction is a critical component of healthcare delivery, influencing the uptake of services and maternal health outcomes. This study aims to compare pregnant women's satisfaction with maternal health services between urban and rural Primary Healthcare Centers (PHCs) in Abuja, Nigeria. Methods: A cross-sectional comparative study design was employed. Quantitative data were collected from 240 pregnant women attending antenatal care services, evenly distributed between urban and rural PHCs. The questionnaire measured satisfaction across service domains, while the Focus Group Discussion (FGD) provided qualitative insights into service delivery. Data were analyzed using the Statistical Package for the Social Sciences (SPSS) version 29, with the level of significance set at 0.05. Results: Pregnant women's satisfaction was significantly higher in urban PHCs (76.2%) compared to rural PHCs (23.8%) (p < 0.001). Urban centers benefited from better staffing, infrastructure, and communication, while rural centers experienced challenges such as staff shortages and longer wait times. Multiple binary logistic regression revealed that pregnant women in urban PHCs were 12 times more likely to be satisfied than those in rural PHCs (OR = 11.75, 95% CI = 5.94 to 23.24). Conclusions: The disparity highlights a need for targeted interventions to address resource and service delivery gaps in rural PHCs. Strengthening infrastructure, increasing workforce availability, and improving staff-pregnant women communication are recommended.
KEYWORDS
Maternal Health, Pregnant Women's Satisfaction, Urban-Rural Disparity, Primary Health Center
Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Duro C Dolapo , Jamila Musa , Temitope Kayode , Dan A Gadzama , Ayebatari Lawson , Ibraheem S Abdulraheem , Mallika Singh , Emily Lamunu , "Comparison of Pregnant Women's Satisfaction with Maternal Health Services between Urban and Rural Primary Health Centers in Abuja, Nigeria," Universal Journal of Public Health, Vol. 13, No. 6, pp. 1536 - 1545, 2025. DOI: 10.13189/ujph.2025.130613.
(b). APA Format:
Duro C Dolapo , Jamila Musa , Temitope Kayode , Dan A Gadzama , Ayebatari Lawson , Ibraheem S Abdulraheem , Mallika Singh , Emily Lamunu (2025). Comparison of Pregnant Women's Satisfaction with Maternal Health Services between Urban and Rural Primary Health Centers in Abuja, Nigeria. Universal Journal of Public Health, 13(6), 1536 - 1545. DOI: 10.13189/ujph.2025.130613.