Journals Information
International Journal of Social Work and Human Services Practice(CEASE PUBLICATION) Vol. 6(1), pp. 1 - 8
DOI: 10.13189/ijrh.2018.060101
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An Analysis of Emotional Exhaustion of Social Worker from the Perspective of Guanxi: A Case Study of China's X Agency
Zhang Qun 1, Tang Jiaohua 2,*
1 Department of Ethnology and Sociology, Inner Mongolia University, China
2 Department of Social Work, Chongqing City Management College, China
ABSTRACT
The outflow of talents and emotional exhaustion of social workers has become an urgent issue in the field of social workers. The project System's operational process of a Chinese social work agency was analyzed by using the "process-event analysis" strategy. Causes and countermeasures of emotional exhaustion of staff in X agency were discussed and proposed from the perspective of Guanxi which mainly includes administrative and professional relationships in Chinese culture. The results showed that the bureaucratic administration and the involute professional relationships were the most important reasons for the emotional exhaustion issue. To alleviate the dilemma, the reciprocal public service pattern and professional group of government-social work agencies and communities should be established effectively. Strengthening professional values and occupational ethics in the social work institution could be a key solution to the emotional exhaustion issue.
KEYWORDS
Social Worker, Emotional Exhaustion, Project System, Professional Relationship, Administrative Relation
Cite This Paper in IEEE or APA Citation Styles
(a). IEEE Format:
[1] Zhang Qun , Tang Jiaohua , "An Analysis of Emotional Exhaustion of Social Worker from the Perspective of Guanxi: A Case Study of China's X Agency," International Journal of Social Work and Human Services Practice(CEASE PUBLICATION), Vol. 6, No. 1, pp. 1 - 8, 2018. DOI: 10.13189/ijrh.2018.060101.
(b). APA Format:
Zhang Qun , Tang Jiaohua (2018). An Analysis of Emotional Exhaustion of Social Worker from the Perspective of Guanxi: A Case Study of China's X Agency. International Journal of Social Work and Human Services Practice(CEASE PUBLICATION), 6(1), 1 - 8. DOI: 10.13189/ijrh.2018.060101.